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Four methods to reduce the after-sale problem of capacitive touch screen

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Update time : 2019-06-12 11:55:32
In this era of continuous development and innovation of intelligent devices, the demand for capacitive touch screen is also constantly stimulated, and the market is expanding and exploding. The fierce competition in the market has led to the phenomenon that the quality of the touch screen integrated machine is intermingled with the good and the bad. And now manufacturers need to do, in addition to innovation, but also in the quality of improvement, in order to reduce the emergence of after-sales problems. How to improve the product quality of capacitive touch screen and reduce the appearance of after-sale problem is an urgent problem for all-in-one touch screen manufacturers to consider.

1. The quality of material selection should be good. 


Capacitance touch all-in-one machine is mainly composed of capacitive touch screen, LCD screen, shell, motherboard, power supply and so on. Xianheng in the selection process is very careful, procurement carefully inspected a number of suppliers for comparison. 
 

2. Select accessories of good quality. 


Select a good quality capacitive touch screen: the quality of the touch screen directly determines the touch effect of the user, and the main factor affecting the quality of the touch screen is the touch screen controller, touch positioning is not accurate or the mouse arrow automatically jump is generally related to the controller. 
 

3. Choose different all-in-one capacitive touch screen on different occasions. 


According to the different principles of the capacitive touch screen, different integration techniques are used in the process of integration to make up for the shortcomings of the touch screen itself. During the integration process, try your best to avoid possible services or reduce the number of possible services. As long as the user is using the touch all-in-one machine, the service is inevitable, it is only a matter of time. In the process of integration, consideration should also be given to simplifying the service, even if the user can avoid the service with simple maintenance. According to the user's different use situation, it is recommended to use the touch screen with different principle, in order to increase the service life of the touch screen and avoid the possible damage or damage to the touch screen caused by human factors. 
 

4. It is necessary to do a good job of daily maintenance and maintenance. 


Touch screen query all-in-one machine manufacturers can teach users basic maintenance and maintenance methods, so that users can better use the touch-all-in-one machine, and also reduce the after-sales service of the integrator. 

In the context of the current environment, capacitive touch screen manufacturers can not only focus on interests, marketing, etc., but also pay more attention to the quality of products, after all, only excellent quality, in order to bring long-term business cooperation.

If you want to purchase capacitive touch monitors, please contact XIANHENG by e-mail to sales@xianheng99.com.